FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Production Capability

1.What is the production capacity of the factory?

A: The production capacity of the factory is 100,000 pieces per month.

2.What measures are the factory taking to optimize production efficiency?

A: The factory uses a range of strategies to improve production efficiency, including streamlining production processes, leveraging a skilled workforce and integrating automation technology where feasible.

3.How does the factory ensure timely delivery of lighting product orders?

A: Our factory ensures timely delivery of lighting product orders by closely monitoring production schedules, maintaining lean supply chains, and working with reliable logistics partners.

4.Can the factory meet the demand for large-volume orders for lighting products?

A: Yes, we have the ability to meet the needs of large quantities of orders.

5. Does the factory have a track record of delivering large orders of lighting products on time?

A: Yes, we have a good track record of delivering large orders on time and ensuring customer satisfaction.

R&D and Design

6. How does a lighting factory conduct research and development (R&D) and design of its products?

A: Our factory conducts internal research and development (R&D) to continuously enhance and innovate the design of lighting products.

7.Is the design and development of lighting products conducted independently within the factory, or is it outsourced to an outside agency?

A: Our products are independently designed and developed by our R&D team.

8. How can factory keep up with the latest trends in lighting product design?

A: Our factory stays informed of the latest trends in lighting product design by actively monitoring the market, attending industry conferences, and collaborating with experts in the field.

Quality Control

9. What measures does the factory take to ensure the quality of its lighting products?

A: Our factory takes multiple measures to ensure the quality of its lighting products, including strict quality control inspections, testing prototypes and using high-quality materials.

10. Does the factory conduct regular quality audits to monitor the manufacturing process of its lighting products?

A: Yes, our factory conducts regular quality audits to monitor the manufacturing process and ensure compliance with lighting product quality standards.

Customer Service

11. How does the factory handle feedback and product improvement suggestions from customers

A:  Our factory attaches great importance to customer feedback and product improvement suggestions.  A dedicated customer feedback channel has been established to fully consider it during product improvement and future development of the lighting industry.

12. Is there any warranty or after-sales service for the lighting products produced by the factory?

A:  Yes, the lighting products produced in our factory have warranty and after-sales service.  Warranty and after-sales service details are specified in the product documentation.

13. Can the factory provide lighting product samples for potential customers to test before placing an order?

A: Yes, our factory can provide lighting product samples for potential customers to test before placing orders, giving them the opportunity to evaluate the functionality and quality of the product.

Procurement

14. Can I receive samples before placing a bulk order?

A: Yes, please feel free to contact us with specific details about the type of lighting product you are interested in.erested in.

15. What is the estimated production lead time?

A: Delivery times may vary based on a variety of factors, including the complexity of the lighting product, production capabilities and any specific customization requirements.  If the lighting product is a standard off-the-shelf product without any customization, the manufacturing cycle may be shorter, typically around 4-8 weeks.  However, lead times for custom or unique lighting products can be longer, ranging from 2-6 months or more, depending on the complexity of the customization and the capabilities of the manufacturer.

16. What are your payment terms?

For your convenience, we offer a variety of payment methods, including wire transfer, Western Union, MoneyGram and PayPal.  The choice of payment method can be discussed and negotiated based on your preferences.